Transparency & customer protection
AML/KYC Policy
- Version
- 1.0
- Effective date
- 17 October 2026
- Last updated
- 17 October 2026
- Contact
- Verified email not supplied; use Support tickets
1.1Telegram login, email registration and blockchain confirmation are not identity verification. Identity is verified through the document verification flow in Account.
2.1Each document number can verify only one active account. Missing or inconclusive evidence must not be marked Approved or Verified.
3.1Withdrawals require a verified account; deposits do not. Jurisdiction eligibility, reporting, retention, escalation and appeal procedures follow these policies.
QTX MAX